|
Terms & ConditionsTRIPREWARDS® Terms and Conditions
I. General Information1. TripRewards is offered by Travel Rewards, Inc., a subsidiary of Wyndham Hotel Group, LLC, and by Travel Rewards Inc.’s successors and assigns (“Sponsor”). These Terms and Conditions are subject to interpretation by Sponsor in its sole discretion and are governed by New Jersey law.
2. Sponsor may modify, alter, delete or add new terms and conditions, procedures, point values, redemption levels, conversion ratios, conditions for active status, rewards, “Earning Participants” or “Rewards Participants” (as defined below) to the Program at any time without notice. In addition, Sponsor may convert TripRewards and Members’ TripRewards points into a different awards program having different point values at any time without notice. This means that the number of points needed to reach a rewards level may be increased, the time for earning them reduced, or the rewards changed, so you may not be able to obtain, earn or claim certain rewards no matter how long you participate in the Program. To view or obtain the most up to date Terms and Conditions visit triprewards.com or call TripRewards Member Services at 1-800-FOR-TRIP (1-800-367-8747).
3. Sponsor may terminate the TripRewards Program at any time six months after it announces such termination, without further obligation to the Member. This means that regardless of the amount of time you participate in the Program, your right to accumulate additional TripRewards points or other Program currency and claim rewards under the Program may be terminated and all accrued TripRewards points in your account cancelled six months after termination of the Program is announced.
4. Only individuals that are 18 years of age or older may enroll in the TripRewards Program (“Members”). Corporations, groups and other entities are not eligible. Members cannot maintain more than one account or share accounts.
5. Under TripRewards, Members can earn TripRewards points or airline miles, rail points or similar currency in participating airline or frequent rail traveler programs. TripRewards points can be earned through qualified hotel stays (as defined in Section II (B)), car rentals, travel activities, and purchases from participating merchants or service providers as described in greater detail in Section II (collectively referred to as “Earning Participants“). Airline miles can only be earned through qualified stays at Participating Hotels and Wyndham Hotels and Resorts properties (excluding Wyndham hotels in Panama and Mayan and Corinthia associated hotels). Rail points can only be earned at Participating Hotels and Wyndham Hotels and Resorts properties in the United States and Canada. Participating Hotels are hotels or other lodging facilities in the United States, Canada, United Kingdom, Ireland, Germany, China and Hong Kong operating under a franchise agreement with a participating “Hotel Chain” at the time in question. The participating Hotel Chains are currently AmeriHost Inn®, Baymont Inns & Suites®, Days Inn®, Howard Johnson®, Knights Inn®, Ramada®, Super 8®, Travelodge®, and Wingate ® by Wyndham, but are subject to change at any time without notice. Travelodge® and Thriftlodge® hotels outside of the United States are not participating in the TripRewards Program. Visit the TripRewards website or call TripRewards Member Services for an up to date list. 6. TripRewards points can be redeemed for hotel and vacation resort stays, airline miles and tickets, rail points, car rentals, entertainment and gift certificates, charitable donations and other rewards from participating merchants and service providers as described in greater detail in Section III (collectively referred to as “Rewards Participants”).
7. TripRewards points expire four (4) years after being posted to the Member’s account, unless forfeited or cancelled earlier due to membership inactivity or otherwise in accordance with these Terms and Conditions. All issues regarding the value, redemption and expiration of airline miles and rail points will be governed by the terms and conditions then in effect for the applicable airline or rail rewards programs.
8. TripRewards points in a Member’s account do not constitute property of the Member, have no cash value, and cannot be transferred during or after the Member’s life, by operation of law or otherwise.
9. A Member’s TripRewards account can be terminated and all accrued points cancelled or forfeited if the Member has no account activity for a period of 18 consecutive months. Account activity is defined as the earning or redemption of TripRewards points. In addition, the earning of airline miles or rail points through TripRewards and the redemption of TripRewards points for airlines miles or rail points are included in the definition of activity.
10. Sponsor, at it's option, may also send to Members periodic statements by mail or electronically. Members may access their TripRewards point balance and airline/rail earning history at any time online or by calling TripRewards Member Services. TripRewards Member Services will be closed on Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
11. Fraud or abuse of the TripRewards Program by Members is subject to administrative and/or legal action by Sponsor including, but not limited to, termination of the Member’s account, forfeiture of all accrued TripRewards points, airline miles or rail points, and/or cancellation of any previously issued rewards. Sponsor may terminate or suspend a Member’s account and/or cancel points in his/her account, if the Member fails to pay the bill of any hotel, travel supplier or other Earning or Rewards Participant.
12. Sponsor and its affiliates make no representations or warranties of any kind, express or implied, regarding any product or service provided by any Earning or Reward Participant including, but not limited to, any warranty of merchantability or fitness for a particular purpose. Sponsor and its affiliates will not be responsible for performance or failure to perform of any Earning or Reward Participant, or for any costs, damages, accident, delay, injury, loss, expense, or inconvenience that may arise in connection with the use of or a defect in any products or services of any Earning or Rewards Participant.
13. TripRewards points, airline miles, rail points, and rewards earned through the Program may be subject to tax, which is the sole responsibility of the Member and will not qualify to earn additional TripRewards points, airline miles or rail points.
14. Participation in the TripRewards Program and/or the awarding and redemption of TripRewards points, airline miles or rail points are void where prohibited by law.
15. Members are responsible for communicating name and address change information to TripRewards. Changes can be made via the TripRewards website or by calling TripRewards Member Services.
16. Use of the TripRewards website is subject to the Terms of Use found on the home page of the TripRewards website. No warranties are made as to the content of the website or that the functions of the website will be uninterrupted or error free. Use of the website is at the Member’s own risk.
17. In the event that any TripRewards points, airline miles or rail points are erroneously posted to a Member’s account, Sponsor may have them removed from the Member’s account.
II. EarningA. Earning Generally 1. Members can earn TripRewards points through qualified stays at Participating Hotels (as defined in Section I above), Outrigger Hotels, Wyndham Hotels and Resorts properties (excluding Wyndham hotels in Panama or Mayan and Corinthia associated hotels), car rentals, travel activity and purchases through Earning Participants (as defined in Section I above). Members can earn airline miles only through qualified stays at Participating Hotels and Wyndham Hotels and Resorts properties (excluding Wyndham hotels in Panama or Mayan and Corinthia associated hotels) and only if they are also members of the participating airline program. Members can earn rail points only at Participating Hotels and Wyndham Hotels and Resorts in the U.S. and Canada and only if they are also members of the participating rail program. 2. Members must indicate within their TripRewards profile whether they want to earn TripRewards points, airline miles, or rail points for qualified hotel stays. If a Member does not complete a TripRewards profile or he/she does not indicate a preference in his/her profile, he/she will earn TripRewards points. If a Member wishes to change his/her earning option, he/she must do so before the stay in question via the TripRewards website or by calling TripRewards Member Services. Members may not earn a combination of TripRewards points, airline miles, and rail points for the same stay.
3. If a Member wishes to earn airline miles or rail points, the member must provide his/her own travel rewards number when filling out his/her profile. If the travel rewards number provided is not the number of the Member who had the qualified stay, he/she will not earn airline miles, rail points or TripRewards points for the stay.
4. Members must provide their TripRewards membership number when they book a room or purchase goods or services from an Earning Participant in order to assure the accrual of TripRewards points, airline miles or rail points.
5. Once airline miles in a designated airline program have been awarded to a Member, they cannot be exchanged for airline miles in another airline program or converted into TripRewards points or rail points. Once rail points have been awarded to a Member, they cannot be converted into airline miles or TripRewards points.
6. The terms and conditions in effect at the time in question for the applicable airline or rail travel rewards program will govern the redemption and transfer of miles or rail points earned in such programs.
7. TripRewards points will usually be posted to a Member’s account within four to six weeks after the activity through which they were earned. Airline miles or rail points will usually be posted to a Member’s account in the airline or rail travel rewards program within six to eight weeks after the earning activity, but is not under the control of Sponsor and will vary by program.
8. If the proper number of TripRewards points, airline miles or rail points is not posted to a Member's account, the Member must visit the TripRewards website or call TripRewards Member Services within 12 months of the earning activity for proper point crediting. For points earned through a hotel stay, the Member may be required to provide his/her membership number, dates of applicable stay, name and address of the Participating Hotel, and a copy of his/her bill. The exception to contacting TripRewards for point discrepancies is for point earnings through FTD.COM, Outrigger Hotels, SkyMall, Avis®, Sixt Car Rental®, and Budget®. In these cases the Member must contact customer service of such Earning Participants as follows: FTD.COM: (800)-SEND-FTD. In addition, FTD.com members will earn (point ratio) only when the order has been delivered. Outrigger® & OHANA® Hotels & Resorts: 1-800-367-7040 Avis®: (800) 352-7900 Sixt: +011-49-1805-252525 (Germany) Budget®: (800) 621-2844 SkyMall (800) 901-0133
B. Earning at Participating Hotels and Outrigger Hotels and Wyndham Hotels and Resorts 1. To earn TripRewards points, a Member must be a registered paying guest at a Participating Hotel, an Outrigger Hotel in Hawaii or a Wyndham Hotels and Resorts property (excluding Wyndham hotels in Panama or Mayan or Corinthia associated hotels), stay at a qualified rate (see Section 2 below), present his/her TripRewards membership card upon check-in, and meet the other conditions of this Section B. At Wyndham Hotels and Resorts properties a TR member may present his/her Wyndham ByRequest card in lieu of his/her TripRewards card. If a hotel ceases to be a Participating Hotel, an Outrigger Hotel, or a Wyndham Hotels and Resorts property after a Member books his/her reservation, the stay will not qualify for the accrual of TripRewards points. TripRewards Members who have a qualifying stay at a Participating Hotel or a Wyndham Hotels and Resorts property in accordance with the above, may elect to receive airline miles (or rail points if the property is located in the U.S. or Canada) in lieu of TripRewards points. Airline miles or rail points cannot be earned for stays at Outrigger Hotels. 2. Point and mileage accrual is limited to individual travel that is not otherwise restricted. TripRewards points, airline miles or rail points will not be awarded when stays are associated with any of the following non-qualified rates: Employee, Travel Agent, group, wholesale, package Transportation/crew and other special contact rates, or free night stays. Most rates available through tour operators and travel websites (excluding triprewards.com and the Participating Hotel Chain websites) such as Priceline, Hotwire, Travelocity, and Orbitz are wholesale rates and therefore do not qualify to earn TripRewards points, airline miles or rail points. Other specific non-qualifying rates for stays ï€at Wyndham Hotels and Resorts properties include Wyndham Vacations inventory booked through Expedia (rates opaque to member), domestic wholesale rates, international wholesale rates and family rates. 3. A Member is eligible to earn TripRewards points or airline miles or rail points, as the case may be, for up to two rooms in addition to the Member's personal guest room as long as all charges are posted to the Member's room invoice or folio and paid for by the Member. The hotel should be notified of this request at the time of check-in. If two or more TripRewards Members share a guestroom, only the paying Member will be awarded TripRewards points, airline miles or rail points. 4. TripRewards Members staying at a Participating Hotel are eligible to receive either: (a) TripRewards Points - 10 TripRewards points per U.S. $1.00 spent, or (b) (1) Airline Miles:
(c) Amtrak Guest Rewards® points [U.S. and Canadian hotels only] - 2 Amtrak Guest Rewards points (usually referred to as "rail points" in these Terms and Conditions) per U.S. $1.00 spent. At Participating Hotels, points or mileage will be calculated based on the US dollar amount actually paid for the room rate only. Non-qualified rate plans, taxes, food and beverage, and other incidentals do not qualify. For hotel stays outside of the United States, the amount paid will be converted into U.S. dollars at the exchange rate in effect on the date of checkout from the hotel.
5. TripRewards Members staying at a Wyndham Hotels and Resorts property (excluding Wyndham properties in Panama and Mayan and Corinthia associated properties) are eligible to receive either: (a) TripRewards Points - 10 TripRewards points per U.S. $1.00 spent, or (b) 500 miles per qualified stay, regardless of the length of stay, except for Sun Country Airlines where the earning will be two (2) Ufly Points per qualified stay, or (c) Amtrak Guest Rewards® points [U.S. and Canadian hotels only] - 2 Amtrak Guest Rewards points (usually referred to as "rail points" in these Terms and Conditions) per U.S. $1.00 spent. At participating Wyndham Hotels and Resorts properties, points will be calculated based on the US dollar amount of the total folio actually paid for, net of taxes and resort fees. 6. TripRewards Members with qualified stays at Outrigger Hotels in Hawaii will only be eligible to earn ten (10) TripRewards points for each US $1 paid for the room rate. At Outrigger Hotels points will be calculated based on the US dollar amount actually paid for the room rate only. Non-qualified rate plans, taxes, food and beverage, and other incidentals do not qualify. For hotel stays outside of the United States, the amount paid will be converted into U.S. dollars at the exchange rate in effect on the date of checkout from the hotel. Aeroplan program terms and conditions apply. Aeroplan is a registered trademark of Air All Delta SkyMiles® program rules and conditions apply. All Continental OnePass® program rules and conditions apply. All US Airways Dividend Miles® terms and conditions apply. All American Airlines AAdvantage ® program terms & conditions apply. AmericanAirlines and AAdvantage are registered trademarks of American Airlines, Inc. All United Mileage Plus ® program terms & conditions apply. All Midwest Miles® program rules apply. All Spirit Airlines FREE SPIRIT Miles ® program terms & conditions apply. Participation in WorldPerks is subject to the terms and conditions of the WorldPerks program. All Air Berlin Top Bonus ® program terms & conditions apply. All Air China Companion Club ® program terms & conditions apply. All Amtrak Guest Rewards® program terms & conditions apply.
7. A new Member can earn TripRewards points on qualified stays occurring within 30 days before enrollment only at Participating Hotels or Wyndham Hotels and Resorts properties by visiting the TripRewards website and emailing TripRewards Member Services or calling TripRewards Member Services within 12 months after enrollment. The Member may be asked to provide his/her hotel receipt and TripRewards Member number or Wyndham ByRequest member number for Wyndham Hotels and Resorts stays, dates of applicable stay, and name and address of the Participating Hotel. The stay must have occurred after the launch date of the TripRewards program for the participating Hotel Chain or the Wyndham Hotels and Resorts chain to qualify. Members cannot earn airline miles or rail points for stays before enrollment.
8. A “stay” means one or more consecutive nights that a Member stays at a Participating Hotel,an Outrigger Hotel or a Wyndham Hotels and Resorts property.
9. If the property requires a credit card for a reservation, the Member is a no-show, and the hotel charges his/her credit card for the first night of the no-show stay, the Member will receive points for such night as if he/she had stayed. C. Car Rental Earning TripRewards Members can earn 50 points per rental day on qualifying rentals from Avis® or Budget® at participating airport locations in the TripRewards members can earn 500 TripRewards points per qualifying rentals from Sixt Car Rental at participating locations around the world. For more information, please visit the Sixt website. D.
TripRewards members can earn up to 5,000 TripRewards points when participating in a Wyndham Vacation Resorts sales presentation lasting approximately 120 minutes. Members will receive 1,000 TripRewards points 45 days after purchasing a qualifying package and an additional 4,000 TripRewards points after attending the sales presentation. Please allow 6 weeks for your points to be awarded. TripRewards points will not be awarded to members who attend a sales presentation with Wyndham Vacation Resorts as part of another Wyndham Vacation Resorts promotional offer. Valid only for select packages and destinations found at www.wyndhamtrips.com/triprewards.. See individual packages for full terms & conditions and eligibility requirements. This is not an offer to residents where registration requirements have not been met.
This advertising material is being used for the purpose of soliciting sales of timeshare interests.
E. TripRewards Vacation Networkm Earning TripRewards Members can earn 1,000 TripRewards points per night, not exceeding 5,000 points for a week's stay if they rent a TripRewards Vacation Network resort vacation property or vacation home. To book a resort vacation, members may visit the TripRewards Vacation Networkm website, www.triprewardsvacationnetwork.com or call a TripRewards Vacation Network vacation guide at 1-866-844-2018. F. Tax Preparation Earning 1. TripRewards Members can earn 500 TripRewards points for each current year individual federal tax return prepared by a Jackson Hewitt Tax Service® office. For information on Jackson Hewitt, please visit the Jackson Hewitt website at www.jacksonhewitt.com.
2. No more than 1,500 points can be earned in a calendar year through Jackson Hewitt. G. Vacation Package Earning III. RedeemingA. Redeeming Generally 1. Members can redeem TripRewards points for US & Canada and International Free Night Rewards as described in Subsection B and C below (collectively referred to as “Free Night Rewards”) and for the other rewards listed in the TripRewards rewards schedule found in the Membership Guide or on the TripRewards website, or by calling TripRewards Member Services. TripRewards points are not redeemable for cash.
2. Points will be deducted from the Member’s account at the time the redemption request is made.
3. All redemptions are final and rewards may not be returned for credit except as otherwise provided in these Terms and Conditions.
4. All rewards are subject to availability and certain conditions and limitations established by the applicable Rewards Participant that are in effect at the time of redemption, which are incorporated by reference into these Terms and Conditions. Expiration and blackout dates may apply. Members may not be able to combine rewards with other discounts or special offers of Rewards Participants. Please refer to the Rewards Schedule, the applicable Rewards Participant’s website, or call TripRewards Member Services for further information.
5. Only TripRewards Members can redeem points in their accounts. All rewards will be shipped to the Member’s address on file in the Program except for merchandise rewards, for which Member’s can designate other addresses. Upon the request of a Member, Hotel Rewards, Holiday Networksm vacations and airline tickets can be issued in the name of any person designated by the Member. Gift certificates, theme park and movie theater tickets are not personalized and can be used by any person. Rewards are not otherwise transferable or redeemable for cash.
6. Merchandise rewards can only be shipped within the 48 contiguous
7. Rewards will not be replaced or reissued, nor points re-credited to a Member’s account if the reward is lost, stolen, or otherwise destroyed, except for merchandise rewards which are damaged or defective at the time of receipt or are mis-shipped. Sponsor and its affiliates, Participants and contractors will not be responsible for rewards or correspondence which are lost or delayed by the U.S. Mail or by another delivery service. Once airline tickets or any other travel documents have been issued, it will be the Member’s responsibility to make arrangements with the carrier and to pay any penalty that might be imposed if he/she wants to change his/her itinerary.
8. If a TripRewards Member does not have a sufficient number of points in his/her account at the time he/she desires to redeem them for a reward, the Member may call TripRewards Member Services and purchase additional points. Members may purchase up to 5,000 points per month, at the rate of $20 per 1,000 points. Points must be purchased in 1,000 increments and charged to either a valid MasterCard or Visa. These rates are subject to change at any time, without notice. Except, as otherwise provided in these Terms and Conditions, Members cannot supplement points with cash to redeem for rewards.
9. When a Member redeems a reward from a Rewards Participant, which is also an Earning Participant under the Program, the Member will not earn points, airline miles or rail points on such activity.
10. Rewards may change from time to time. For the most up to date list of rewards, see the rewards schedule at the TripRewards website or call TripRewards Member Services. Rewards will be offered at pre-determined point levels. B. Free Night Rewards for Participating Hotels in the United States or Canada 1. Members can redeem points for one or more free night stays at Participating Hotels in the 2. The number of points required for a “US & Canada Free Night Reward” will vary depending on the hotel tier in which the Participating Hotel is categorized. Members may perform a multiple Hotel Chain search for hotel tiers under the redemption section on the TripRewards website or may call TripRewards Member Services for assistance. 3. Reservations for “US & Canada Free Night Rewards“ must be booked at the time of redemption and certain arrival and departure restrictions may apply. Free night stays must be booked at least 24 hours in advance of the desired stay. Rooms are subject to availability and there are no black out dates. Paper certificates will not be issued for US 788& Canada Free Night Rewards. 4. Cancellation policies for US & Canada Free Night Rewards are dictated by individual hotels. Please check with TripRewards Member Services at 1-800-FOR-TRIP (1-800-367-8747) to confirm the Participating Hotel's cancellation policy. If a Member properly cancels his/her reservation through TripRewards Member Services and in accordance with the Participating Hotel's cancellation policy, all points redeemed for the US & Canada Free Night Reward will automatically be returned to his/her account. No points will be re-credited to a Member's account in the event of a “no-show“, a partial use of a US & Canada Free Night Reward, if the Member cancels his/her reservation through a channel other than TripRewards Member Services or if he/she otherwise fails to strictly follow the above cancellation procedures. C. Free Night Rewards for Participating Hotels outside the United States or Canada 1. Members can redeem points for an international Free Night Reward at participating Days Inn, Howard Johnson, Ramada, and Super 8 hotels outside of the 2. International Free Night Reward reservations must be made at least 48 hours before desired stay through the following two-step process: (1) The Member must first book his/her hotel reservation by calling TripRewards Member Services at 1-(800) FOR-TRIP (1-800-367-8747). (2) The Member then must redeem his/her points for a Free Night Reward to cover the reservation by either calling: TripRewards Member Services at 1-(800) FOR-TRIP (1-800-367-8747) or visiting www.triprewards.com. 3. Rooms are subject to availability and certain arrival and departure restrictions may apply. There may be a limited number of rooms available during peak periods or special events. 4. The number of points needed to redeem for an international Free Night Reward will vary by hotel. 5. Certificates for international Free Night Rewards will be issued in the Member's name or in the name of a person designated by the Member. The Certificate will entitle the individual listed on the front of the Certificate to one (1) free night at the international Participating Hotel listed on the front of the Certificate. The Certificate holder will be responsible for paying for additional nights not covered by the Certificate(s). The certificate will be mailed to the Member’s address on file with TripRewards. 6. An international Free Night Reward is valid only for the room rate for one (1) single or double standard hotel room (up to 2 people allowed), including VAT or local taxes. 7. The Free Night Reward may not be combined with any other coupon, offer or special promotion. 8. A major credit card must be provided at the time of reservation and at check-in. 9. A Free Night Reward Certificate may only be returned for points credited to a Member's account if all of the following steps are adhered to: 1) The Member timely cancels (as determined by the local hotel's cancellation policy) his/her reservation by calling TripRewards Member Services at 1-800 FOR-TRIP (1-800-367-8747), in the US and Canada; or +1-605-22-8835 for calls outside the US and Canada; 2) The Member returns the Free Night Reward Certificate to TripRewards Member Services no later then 30 days after the date of the free night award.
10. In the event a Member fails to timely cancel a reservation in accordance with the local hotel's cancellation policy and/or fails to arrive at the hotel on the reserved arrival date, the Free Night Reward Certificate will be forfeited and will no longer be valid. 11. The Certificate must be presented to the front desk clerk upon check-in or have TripRewards Member Services send a copy of the certificate via facsimile prior to arrival. 12. Members will not accrue TripRewards points, airline miles or rail points for any stays using a Free Night Reward Certificate. 13. If due to loss or theft the Member does not have his/her Certificate at the time of check-in, he/she should call TripRewards Member Services at + 1-605-229-8835 for a duplicate to be faxed to the hotel. The hours of service are Monday through Friday from 9 a.m. to 10 p.m. Eastern Standard Time and Saturday and Sunday, from 9 a.m. to 6 p.m. Eastern Standard Time. If the Member is unable to obtain a duplicate Certificate throughout his/her stay, he/she will be charged the local hotel's standard room rate for the particular day. International Hotel Reservations and Information Ramada For Members in the United States/Canada: 1-866-213-3784 For Members outside the United States/Canada: Please visit the Ramada Worldwide website, http://www.ramada.com/Ramada/control/telephone, for country-specific reservation numbers Howard Johnson For Members in the United States/Canada: 1-800-446-4656 For Members outside the United States/Canada: Please visit the Howard Johnson International website, http://www.hojo.com/HowardJohnson/control/worldwide_res Days Inn For Members in the United States/Canada: 1-800-268-2195 For Members outside the United States/Canada: Please visit the Days Inn Worldwide website, http://www.daysinn.com/DaysInn/control/telephone_contact Super 8 For Members in the United States/Canada: 1-800-800-8000 For Members outside the United States/Canada: Please visit the Super 8 website, http://www.super8.com/Super8/control/find_location D. Free Night Rewards for Destination Hotels and Vacation Resorts 1. Members can redeem points for free night stays at participating Wyndham Hotels and Resorts properties around the world (except Mayan and Corinthia associated hotels), Outrigger hotels in Hawaii, and at participating Sol Meliá hotels around the world (collectively referred to as "Destination Hotels and Resorts"). Except for all-inclusive Sol Melia and Wyndham properties, a reward for a Destination Hotel and Resort is valid only for the room rate for one (1) single or double standard hotel room for up to two guests, including VAT or local taxes but not including incidental charges. A reward for an all-inclusive Sol Melia or Wyndham property also includes meals and other amenities. A reward for an all inclusive Wyndham property is for a double occupancy room only; single guests will not be accepted. 2. The number of points needed for a Destination Hotels and Vacation Resorts Reward will vary by hotel. Visit triprewards.com or call TripRewards Member Services for details at 1-800-367-8747. 3. Certificates will be issued for Destination Hotels and Resorts rewards in the Member's name or in the name of a person designated by the Member. Certificates are valid only for the specific hotel listed on the front of the Certificate. Certificates will be sent to the Member’s address on file with TripRewards. 4. For Destination Hotels and Vacation Resorts Rewards, Members must book their hotel reservations and redeem their points a minimum of three (3) weeks before their desired stay. The Member will be asked by the reservations agent to provide a major credit card to confirm the reservation. To book a Wyndham Hotels and Resorts property, the member must call 1-800-WYNDHAM from locations in the United States and Canada or 1-506-638-4899 from locations outside of the United States and Canada to make a reservation. To book an Outrigger or Sol Melia hotel, there is a two step process: (1) The Member must first book his/her hotel reservation by calling one of the following reservation numbers. For Outrigger Hotels the member must call 1-800-367-7040. For Sol Melia Free Night Rewards, the member must call one of the following reservation numbers, depending on his/her country of residency: U.S., Canada, and Puerto Rico: 1-800-33Melia (1-800-336-3542) Brazil: 01-00008 110 047 755 (2) The Member must next visit triprewards.com or call TripRewards Member Services at 1-800-FOR-TRIP (1-800-367-8747) to redeem his/her points for a Destination Hotels and Vacation Resorts Reward Certificate. If the Member redeems through the website, he/she must select the hotel he/she booked in Step 1 above. If the Member calls Member Services, he/she will need to advise the Member Services representative of the hotel which he/she booked. 5. The certificate must be presented to the front desk clerk upon check-in. Once the certificate is issued, it will be deemed fully used. 6. Destination Hotels and Resorts rewards are subject to availability and may not be offered during certain holiday and peak travel periods. Certain arrival/departure restrictions, blackout periods and other limitations may apply. There are no black-out dates for free nights at Wyndham Hotels and Resorts. 7.Multiple Destination Hotels and Vacation Resorts Reward Certificates can be combined for stays longer than (1) one night. Members are responsible for paying for additional nights not covered by Certificates. Destination Hotels and Vacation Resorts Reward Certificates may not be combined with any other coupon, offer or special promotion for the stay. 8. To cancel a Free Night rewards, the Member must a) Cancel the hotel reservation (using the reservation number indicated above) in accordance with the local hotel's cancellation policy in a timely manner; b) Contact TripRewards Member Services to cancel this redemption and c) Return the Free Night reward certificate to TripRewards Member Services no later then 30 days after the date of the free night award. Upon completion of all of these steps, all points redeemed for the Free Night reward will be returned to the Member’s account, and the member will not be charged a “no-show” fee as described in paragraph 9. 9. In the event of a “no-show” or the Member fails to cancel a Wyndham Hotels and Resorts hotel reservation strictly in accordance with the above cancellation procedures, the Member will forfeit his points and they won’t be recredited to his account. In the event of a no show or the Member fails to cancel a Sol Melia or Outrigger hotel reservation strictly in accordance with the above stated cancellation procedures, the hotel will charge the Member’s credit card for a one night stay at the hotel’s rack rate on that day (a “no-show fee”). If the Member contacts TripRewards Member Services and returns the Sol Melia or Outrigger Free Night reward certificate to Member Services within 30 days after the date of the free night reward, all points redeemed for the Free Night Reward will be returned to the Member’s account. 10. Members will not accrue TripRewards points, airline miles or rail points for any room nights using a Destination Hotels and Vacation Resorts Certificate. E. Redeeming for Vacation Rewards 1. TripRewards members may view availability on the TripRewards website and then redeem their points for their choice of a $100, $250 or $500 credit towards a TripRewards Vacation Network resort vacation rentals by calling TripRewards Member Services. Only one credit may be redeemed per vacation rental. Qualifying resort vacation rentals available for a Friday, Saturday or Sunday pick-up only. Members will receive a receipt within the mail confirming their redemption.
2. The member is responsible for verifying all details in the confirmation 3. Cancellation Policy 91 days or prior to travel date: 100% refund of the total rental fee, less the booking fee, and/or 100% of the points.61 through 90 days prior to the travel date: 50% refund of the total rental fee, less the booking fee. No points will be refunded. 31 through 60 days prior to the travel date: 25% refund of the total rental fee, less the booking fee. No points will be refunded.30 days or less prior to the travel date: no refunds will be made. 4. All TripRewards Vacation Network Terms and Conditions apply. 5. See the rewards schedule in the TripRewards member guide or the TripRewards website or call TripRewards Member Services for details. F. Redeeming for Federal Tax Preparation Certificates 1. TripRewards Members can redeem their points for a certificate from Jackson Hewitt, valid for $25 off the cost of preparing their
2. See the TripRewards rewards schedule and/or the back of the reward certificate for additional details and limitations.
3. The certificate is good only at participating locations. Members may check the Jackson Hewitt website at www.jacksonhewitt.com for participating locations. G. Redeeming for Airline Miles or Railroad Points
1. Trip Rewards Members who are members of certain travel rewards programs operated by airlines or railroads, which are Rewards Participants, may redeem their TripRewards points for miles or rail points in these programs. See the rewards schedule for a list of current airline and rail Rewards Participants and for exchange rates.
2. The terms and conditions of the applicable airline or rail frequent rewards program govern the redemption and distribution of miles or rail points in these programs.
3. Members should allow 6 to 8 weeks for miles/points to be credited to their airline/rail program account after their redemption request.
4. Once TripRewards points have been redeemed for airline miles or rail points, they cannot be returned for credit to the Member’s TripRewards account.
5. The names of the airline and rail travel rewards programs are the registered trademarks of such carriers. H. Redeeming for Airline Tickets 1. The ticket will be a non-refundable, non-changeable coach class ticket, which includes taxes and destination charges. There are actual caps for each airline ticket reward level ranging from $360–$800 USD for the
2. Airline tickets and related services must be booked by Members via the TripRewards website or through TripRewards Member Services. Airline tickets are booked by Sponsor or its designated travel agency on airlines and their partners whose schedules, fares and availability are displayed or published in the airline industry computer reservations system. Charters, wholesalers and consolidators are excluded, and Sponsor may omit other carriers from the Program in its sole discretion. Certain restrictions may apply including, but not limited to, availability, blackout/embargo dates, geographic limitation, and the price cap shown in the TripRewards rewards schedule. Within such limitations, the Member may choose the airline carrier and his/her travel dates.
3. If a member chooses to redeem for an airline ticket within the three (3) United States Zones, they must choose one zone from below and arrive and depart within that zone. • Zone 1 (Western US) - Washington, Idaho, Montana, N. Dakota, S. Dakota, Wyoming, Oregon, Nevada, Utah, Colorado, New Mexico, Arizona, California. • Zone 2 (Middle US) - Michigan, Wisconsin, Minnesota, Iowa, Illinois, Indiana, Ohio, Kentucky, Missouri, Arkansas, Nebraska, Kansas, Oklahoma, Texas, Louisiana, Mississippi, Alabama. • Zone 3 (Eastern US) - Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, New York , New Jersey, Pennsylvania, Delaware, Maryland, Virginia, West Virginia, N. Carolina, S. Carolina, Tennessee, Georgia, Florida. I. Redeeming for Car Rental Certificates 1. Members can redeem points for either an Avis® or Budget® Reward Certificates. A Certificate entitles the individual listed on the front of the certificate to 1, 2 or 3 weekend days free of the daily time and mileage charge for a: • Midsize through a full-size 4-door car from Avis® • Ranger Pickup, standard SUV, or compact through full-size 4-door car from Budget® Requested car size is subject to availability. A weekend period begins Thursday noon and car must be picked up by Sunday 3:00 PM. Car must be returned by Monday 11:59 PM or a higher rate will apply. Certificates are valid only at participating locations in the contiguous
2. Reservations must be made at least 24 hours in advance at either the Avis® or Budget® website or by calling their toll reservation number and providing the coupon number on the front of the Certificate. Avis’ Reservation Number Budget’s Reservation Number
3. Offer not available during holidays and other blackout periods. Offer only valid on rentals checked out by the date printed on the Certificate.
4. Renter must meet Avis’ and Budget’s age, driver and credit requirements.
5. Upgraded vehicle costs, additional rental days, taxes, licensing fees, optional items such as LDW and other fees are the responsibility of the Member.
6. See actual award certificate for complete terms and conditions.
7. Members can redeem points for a Sixt® Reward Vouchers. A Voucher entitles the individual listed on the front of the voucher to discount the cost of the Sixt car rental by the value shown of the voucher. Points may be redeemed for Sixt vouchers as follows:
Points Reward 7500 25 euro discount voucher 15000 50 euro discount voucher 22000 75 euro discount voucher 29000 100 euro discount voucher
Sixt’s reservation number is: +011-49-1805-252525 (Germany) J. Redeeming for Merchandise Rewards 1. Members can redeem points for merchandise rewards. 2. Subject to availability, most merchandise should ship within six (6) weeks from the date of redemption request. 3. The manufacturers’ warranty, if any, applies to all items offered. 4. See the rewards schedule in the TripRewards member guide or the TripRewards website or call TripRewards Member Services for details. K. Redeeming for Dining, Shopping, On-The Go, and Entertainment Rewards 1. Gift Certificates/Gift Cards/Stored Value Cards and tickets to theme parks and movie theaters will generally be issued within 7 to 10 business days after the redemption request.
2. Gift Certificates/Gift Cards/Stored Value Cards and theme park/movie tickets must be presented to the Rewards Participant when utilized and can only be used once. Mechanical reproductions, copies or facsimiles will not be accepted.
3. For additional details, see the rewards schedule, visit the websites of the applicable Rewards Participants and/or call TripRewards Member Services.
4. Entertainment® books cannot be resold and Members can only order up to 5 books per calendar year.
5. Gift Certificates/Gift Cards/Stored Value Cards use is subject to the individual merchant’s terms and conditions as follows:
• No sponsorship, endorsement, approval or responsibility for this promotion by Best Buy is intended or implied. Best Buy is not affiliated with the Trip Rewards program. • Borders Books & Music® and Waldenbooks® are not sponsors of this promotion. Fulfillment of gift cards will be done through the TripRewards Operations office. Gift cards are subject to all terms and conditions printed on the gift cards, which are subject to change at Borders/Waldenbooks?sole discretion. • BLOCKBUSTER GiftCard® purchases subject to complete terms and conditions. Membership rules and certain restrictions apply for rentals at BLOCKBUSTER®. Gift Cards cannot be used to purchase the Gift Cards. Gift Cards are redeemable at participating BLOCKBUSTER® stores. The BLOCKBUSTER® name, design and related marks are trademarks of Blockbuster Inc. © 2004 Blockbuster Inc. All rights reserved. • Use of the • Starbucks, the Starbucks logo and the Starbucks Card design are either trademarks or registered trademarks of Starbucks U.S. Brands, LLC. • Terms and conditions are applied to Macy's gift certificates/gift cards. Macy's is not a sponsor of this promotion. • The Bullseye Design and Target are registered trademarks of Target Brands, Inc. All rights reserved. Target is not a participating partner in or sponsor of this offer. • Bed • Trip Rewards is not affiliated with The Home Depot®. The Home Depot® is a registered trademark of Homer TLC, Inc. • AreYouGame.com Gift Certificates are not redeemable for cash, are valid for one year after issuance of the Certificate, and cannot be used to purchase other gift certificates. • The FTD.COM Gift Certificate is redeemable at face value only for the merchandise available for purchase from FTD.COM at the time of redemption and any applicable service fees and taxes. Except where otherwise required by law, this Gift Certificate is not redeemable for cash, cannot be returned for a cash refund and will not be replaced if lost or stolen. This Gift Certificate cannot be used in conjunction with any other promotions, gift certificates, coupons, discounts or affiliate programs (including reward programs). If the order total exceeds the face value of this Gift Certificate, the remaining balance must be paid with a credit card. If the order total is less than the face value of this Gift Certificate, the unused balance will not be retained. FTD.COM reserves the right to change these terms and conditions from time to time at its discretion. In the event a Gift Certificate department or number is non-functional, your sole remedy, and our sole liability, shall be the replacement of such Gift Certificates. • Burger King Corporation is not a sponsor or co-sponsor of this promotion. • BURGER BUCKS(R) Gift Certificates are redeemable at participating BURGER KING(R) restaurants. See Gift Certificate for redemption details. BURGER KING(R) name and design logo and related marks are registered trademarks of Burger King Brands, Inc. used with permission. • Chili's® is not a sponsor or co-sponsor of this promotion. • Darden Restaurants (Red Lobster, Olive Garden) is not affiliated with Capital One. Use of Darden Restaurants names, logos, images or trademarks requires written approval from Darden Restaurants. • Foot Locker is not a sponsor or co-sponsor of this promotion.For Foot Locker gift card balance and terms, please call 1-877-254-3333. Gift cards may be applied toward any purhcase at any Foot Locker, Lady Foot Locker, Kids Foot Locker, Champs Sports or Footaction stores in the • Terms and Conditions are applied to gift certificates/gift cards. Terms and conditions for JCPenney Gift Cards are listed on the back of the Gift Cards and also at www.jcpenney.com. JCPenney is not a sponsor of this promotion and is not affiliated with Trip Rewards program. The JCPenney name and logo are registered trademarks of J. C. Penney Company, Inc. • The Shell Gift Card can be used only for purchases of goods and services at Shell locations in the • The Toys"R"Us Gift Card can be used for purchases of merchandise at TOYS"R"US, BABIES"R"US, or GEOFFREY'S TOYS"R"US stores in the • Office Depot gift cards may be redeemed at any of our retail stores in the • Denny's® Gift Certificates are redeemable at participating Denny's® restaurants. See Gift Certificate for redemption details. Denny's® name, design, logo, and related marks are registered trademarks of DFO, Inc. All Rights Reserved.
6. Movie Tickets: The current participating movie theatre chains are AMC, Carmike, Cinemark, General Cinema’s, Hoyts, Loews/Cineplex Odeon/Sony, Regal, Showcase Cinema/Multiplex, & United. Movie tickets may not be valid for special movie theater events such as VIP screenings or movie openings. No exchanges or refunds for Discount Movie Tickets may be made. Other restrictions may apply and vary by movie theater chain. Expiration dates may vary by movie theater chain. See the back of the movie ticket for further details.
7. Anheuser-Busch Theme Parks: Admission tickets may be used for admission to 8. Six Flags® Theme Parks: Tickets for participating Six Flags® are available for admission mid May through October. Restrictions, if any, may differ by participating park. L. Redeeming for Charity Rewards 1. All donations will be made to the charity approximately six weeks following the date of your redemption.
2. Redemptions of points for the purpose of effecting a donation to a charity are generally not tax deductible. Receipts stating the dollar value of the points redeemed for the charitable donation will not be issued. Check with your tax advisor if you have further questions. Processing fees will be between six and ten percent of the value of the reward.
3. Only
4. See the rewards schedule in the TripRewards member guide or the TripRewards website or call TripRewards Member Services for details.
5. All donations will be utilized by the applicable charity in accordance with its internal policies and procedures. For more information on the utilization of donations, contact the charity directly.
6. The American Red Cross name and emblem are used with its permission, which in no way constitutes an endorsement, express or implied, of any product, service, company, opinion or political position. The American Red Cross will not receive your contact information for purposes of acknowledging the redemption of points in the TripRewards program. For more information about the American Red Cross, please visit www.redcross.org. Charity Rewards is a service mark of Affinion Loyalty Group. IV.MiscellaneousA. Privacy Policy Sponsor maintains a privacy policy, which is applicable to Members’ participation in the Program. The privacy policy can be obtained at triprewards.com, by calling 1-800-FOR-TRIP (1-800-367-8747) or by sending a written request to the following address: TripRewards Member Services B. Members of Former Guest Loyalty Programs If you were a member of certain former guest loyalty programs sponsored by the participating Hotel Chains at the time of their conversion into TripRewards (e.g., Club Ramada, Howard Johnson SuperMiles, Days Inns September Days Club, Super 8 VIP, Travelodge Miles, or Wingate U1), you may have certain rights or interests in the Program. Call TripRewards Member Services for information. |
Member Login
Member Services: 1-800-FOR-TRIP (1-800-367-8747) Hearing Impaired
©2003 - 2007 Travel Rewards. Inc. All hotels are independently owned and operated.