Swap points for faster rewards. Need a few extra points or miles for the reward you want? With Points.com, you can exchange points from other loyalty programs into your TripRewards account. |  |
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Frequently Asked Questions General Program Information | | Q: | What are the benefits of TripRewards? | | | | A: | As a member, you can:- Earn points at the following hotels in
- The U.S.and Canada:
Wyndham Hotels and Resorts®, Ramada®, Days Inn®, Super 8®, Wingate® by Wyndham, Baymont Inn & Suites®, HowardJohnson®, Travelodge®, Knights Inn®, and AmeriHost Inn®. - The United Kingdom and Ireland:
Wyndham Hotels and Resorts® (U.K. only), Ramada® and Days Inn® - Germany:
Ramada® - China:
Super 8®, Ramada®, Howard Johnson®, and Days Inn®
- You can also redeem TripRewards points for stays at any of our brands (AmeriHost Inn®, Baymont Inn & Suites®, Days Inn®, HowardJohnson®, Knights Inn®, Ramada®, Super 8®, Travelodge®, and Wingate® by Wyndham), plus Wyndham Hotels and Resorts and other exciting destinations.
- Earn Air Canada Aeroplan®,American Airlines AAdvantage® mile program, Continental Airlines OnePass®, Delta SkyMiles®, Midwest Miles, Northwest WorldPerks Miles®, Spirit Airlines FREE SPIRIT™ Miles, United Mileage Plus Miles®, and US Airways Dividend Miles® airline miles or Amtrak Guest Rewards® points instead of TripRewards points when you choose this option for your hotel stays.
- Earn additional points through everyday purchases and other transactions with a variety of program participants.
- Redeem points for a variety of great rewards - shopping and dining gift certificates, airline tickets, & miles, and merchandise such as electronics, appliances and sporting goods, resort vacations, free entertainment and more.
- Redeem points for stays at any participating international Days Inn® or Sol Meliá Hotels & Resorts location.
- Gain access to your member account 24/7- to check point balances, redeem rewards and make reservations - simply by going to a participating hotel brand's Web site or this site, or by calling 1-800-FOR-TRIP (1-800-367-8747).
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Enrollment | | Q: | Is there a cost to join? | | | | A: | No, TripRewards is absolutely free to join. | | | | Back to Top | |
| | Q: | How do I enroll? | | | | A: | There are three ways:
(1) Just click here or visit the website of a participating hotel brand.
(2) Via our Front Desk Staff—they can enroll you on the spot when you check-in at the Front Desk of any of our hotel properties.
(3) Call 1-800-FOR-TRIP (1-800-367-8747). | | | | Back to Top | |
| | Q: | How soon after I enroll will I get a card? | | | | A: | You should receive your membership kit within 2 - 4 weeks of enrolling. If you have not received your card and will be staying at a participating TripRewards hotel, please provide your membership number in order to receive points for your stay. You can get your membership number from your online account when you login at this site, or you can call 1-800-FOR-TRIP (1-800-367-8747). | | | | Back to Top | |
| | Q: | How do I enroll in Wyndham ByRequest? | | | | A: | You simply need to visit the ByRequest web site to join. If you're not already a TripRewards member, you'll also automatically be enrolled so you can start earning valuable TripRewards points for qualifying hotel stays. | | | | Back to Top | |
My Account | | Q: | How do I know I have received my points? | | | | A: | Present your TripRewards membership card each time you check-in. Then you can check your point status online by visiting My Account. Please allow 4-6 weeks for points to be credited to your account. | | | | Back to Top | |
| | Q: | What do I do if I have earned points that do not appear on my account after the 4-6 week time period? | | | | A: | If you review your account balance and determine you were not credited points correctly for a qualifying stay or other point earning transaction, you can contact TripRewards Member Services either by visiting the Contact Us section of this site, or by phone at 1-800-FOR TRIP (1-800-367-8747). | | | | Back to Top | |
| | Q: | What happens if I forget my username or password? | | | | A: | If you forget your password, you can follow the instructions by clicking on the Forgot Password link on the login section of TripRewards or by clicking on Customer Service. You will then receive your password within 24 hours via email from TripRewards Member Services. Or call 1-800-FOR-TRIP (1-800-367-8747).
If you haven't created a unique User Name and Password yet, click here and follow the simple steps. | | | | Back to Top | |
| | Q: | I don't have access to a computer in order to look up my account. What can I do? | | | | A: | Call TripRewards Member Services at 1-800-FOR-TRIP (1-800-367-8747). Our representatives can help you create your member profile, provide your point balance and redeem your points for rewards. | | | | Back to Top | |
| | Q: | I can't find my membership card. What should I do? | | | | A: | To request a new card, visit the My Account page or call TripRewards Member Services at 1-800-FOR-TRIP (1-800-367-8747). In the meantime, if you know your Member Number we can make sure you are credited for this stay. | | | | Back to Top | |
| | Q: | How do I contact TripRewards Member Services? | | | | A: | For TripRewards Member Services, call 1-800-FOR TRIP (1-800-367-8747) or visit the Contact Us page. | | | | Back to Top | |
| | Q: | How do I discontinue my membership? | | | | A: | Simply call 1-800-FOR-TRIP (1-800-367-8747) if you no longer wish to participate in the program. | | | | Back to Top | |
| | Q: | How do I log in to my Wyndham ByRequest account? | | | | A: | You simply need to visit the ByRequest web site to login to your ByRequest account. There you can manage your preferences to personalize your stay just the way you like it. If you want to check your point balance, manage your Wish List or modify your earning preference to select either TripRewards points, airline miles or rail points, you can do that by accessing your TripRewards profile. | | | | Back to Top | |
Rewards | | Q: | How do I redeem my points for rewards? | | | | A: | All rewards can be redeemed online. Simply go to Redeem to see a list of rewards and the point levels for redemption. | | | | Back to Top | |
| | Q: | Suppose I want to redeem a free hotel stay. Will I need to bring a paper certificate to the hotel? | | | | A: | In the U.S. and Canada no paper certificates will be needed at check-in. Simply log-in and click Hotel Free Night Rewards to redeem your free night.
For International, Wyndham or Hawaiian Free Night Rewards, you will need a paper Certificate. Simply log-in and click International, Wyndham or Hawaiian Free Night Rewards, select your country of choice and follow the instructions to redeem your free night. | | | | Back to Top | |
| | Q: | Are there any blackout dates when I can't redeem a free hotel stay? | | | | A: | No, you can redeem a free hotel stay at any time, at any participating hotel anywhere in our network. Free nights are based on availability at each property.* | | | | Back to Top | |
| | Q: | Do I need to make a reservation to redeem a free night? | | | | A: | You are required to make a reservation when redeeming a free night. | | | | Back to Top | |
Earning | | Q: | What do I earn for my hotels stays? | | | | A: | For every stay at Wyndham Hotels and Resorts®, you'll receive 10 TripRewards points for every dollar you spend on a qualifying room rate, OR 500 airline miles for each qualifying stay in one of our participating airline travel awards programs OR 2 rail points. It's your choice. It's your choice. For every stay at Ramada®, Days Inn®, Super 8®, Wingate® by Wyndham, Baymont Inn & Suites®, HowardJohnson®, Travelodge®, Knights Inn®, and AmeriHost Inn®, you'll receive 10 TripRewards points for every dollar you spent on your qualifying room rate, OR 2 airline miles (the number of miles per dollar earned may vary by airline partner) in one of our participating airline travel awards programs OR 2 rail points. It's your choice. | | | | Back to Top | |
| | Q: | In which programs can I earn airline miles or rail points? | | | | A: | We have developed relationships with leading travel programs— Air Berlin Top Bonus®, Air Canada Aeroplan®, Air China Companion Club®, Continental Airlines OnePass®, Delta SkyMiles®,Midwest Miles®, Northwest Worldperks Miles®, United Mileage Plus®, US Airways Dividend Miles® --as well as Amtrak Guest Rewards®. If you want to earn airline miles or rail points for your hotel stays, you must choose one of these programs on your Member Profile. At the end of your hotel stay, your miles or rails points will be directly credited to the program you choose. Please allow 6-8 weeks for the points to appear in your frequent travel program account. | | | | Back to Top | |
| | Q: | How do I choose to earn points, airline miles or rail points for my hotel stays? | | | | A: | Choose which earning option you prefer on the enrollment form when you join, or, if you're already a member, log in to your member account and complete your Member Profile. | | | | Back to Top | |
| | Q: | If I enroll now at the hotel, can I earn for this stay? | | | | A: | Yes. As long as you enroll before you check out, you will earn for this stay.* However, if you wish to earn airline miles or rail points, you must complete this option in your Member Profile prior to your stay. | | | | Back to Top | |
| | Q: | Can I earn airline miles or rail points through other earning participants outside of hotel partners? | | | | A: | No, you can only earn airline miles or rail points directly through qualifying hotel stays. Earnings through other program participants are valid for TripRewards points only. However, you can redeem your points at a later date for airline miles or rail points. | | | | Back to Top | |
| | Q: | How do I earn points through the other earning participants? | | | | A: | The procedures vary. Go to Earning Guide for details. | | | | Back to Top | |
| | Q: | What if I decide to change my mind about my earning option? | | | | A: | Simply go back to your Member Profile and revise your earning selection. You will then start earning whatever your new selection is (TripRewards points, airline miles or rail points), until you revise your Member Profile again. Any points earned prior to the change will remain in that account. | | | | Back to Top | |
| | Q: | Do I need to make a reservation to earn points on a stay? Or to redeem a free night? | | | | A: | Reservations are always recommended, but you do not need one in order to earn points for a stay. Simply present your TripRewards Card or member number, and your points will be credited to you. You are required, however, to make a reservation when redeeming a free night. | | | | Back to Top | |
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