Earn Airline Miles Earn airline miles instead of TripRewards points, the choice is yours. |  |
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Frequently Asked Questions General Programme Information | | Q: | What are the benefits of TripRewards? | | | | A: | As a member, you can earn: - Earn points at the following hotels in the U.S. and Canada:
Wyndham Hotels and Resorts®, Ramada®, Days Inn®, Super 8®, Wingate® by Wyndham, Baymont Inn & Suites®, HowardJohnson®, Travelodge®, Knights Inn®, and AmeriHost Inn®. - Earn points at the following hotels in the United Kingdom and Ireland:
Wyndham Hotels and Resorts® (U.K. only), Ramada® and Days Inn® - Earn points at the following hotel in Germany:
Ramada® - Earn points at the following hotels in China:
Super 8®, Ramada®, Howard Johnson®, and Days Inn® - You can also redeem TripRewards points for stays at any of our brands (AmeriHost Inn®, Baymont Inn & Suites®, Days Inn®, Howard Johnson®, Knights Inn®, Ramada®, Super 8®, Travelodge®, and Wingate® by Wyndham), plus Wyndham Hotels and Resorts and other exciting destinations.
- Earn Air Berlin Top Bonus®, Air Canada Aeroplan®, Air China Companion Club®, American AAdvantage®, Continental Airlines OnePass®, Delta SkyMiles®, Midwest Miles, Spirit Airlines FREE SPIRIT®, United Mileage Plus®, US Airways Dividend Miles® airline miles instead of TripRewards points when you choose this option for your hotel stays.
- Earn TripRewards points for car rentals with Avis®, Budget®, and Sixth® and redeem for discounts or free rental days.
- Other benefits such as free room upgrades*, early check-in and late check-out*, and free snack and beverage.
- Gain access to your member account anytime- to check point balances, redeem rewards and make reservations – login on the triprewards.com homepage or this site, or by calling 00 800 367 87477.
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| | Q: | What are the benefits of Wyndham ByRequest? | | | | A: |
•Choose to earn TripRewards points or airline miles for all of your qualifying hotel stays • Free local, long distance, and international calls •Access to your hotel receipts online Stay 3 nights and on your next visit you'll also enjoy: •ByRequest Welcome Snack & Drink •Choice of bed and pillow type •In room extras including: Extra pillows and towels and hangers Learn more.
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Enrolment | | Q: | Is there a cost to join? | | | | A: | No, TripRewards is absolutely free to join. | | | | Back to Top | |
| | Q: | How do I enrol? | | | | A: | There are three ways:
(1) Just click here
(2) Via our Front Desk Staff—they can enrol you at the Front Desk of any of our hotel properties.
(3) Call 00 800 367 87477. | | | | Back to Top | |
| | Q: | How soon after I enrol will I get a card? | | | | A: | You should receive your membership kit in the mail shortly after enrolling. If you have not received your card and will be staying at a participating TripRewards hotel, please provide your membership number in order to receive points for your stay. You can get your membership number from your online account when you login at this site, or you can call 00 800 367 87477. | | | | Back to Top | |
| | Q: | How do I enrol in Wyndham ByRequest? | | | | A: | You simply need to visit the ByRequestweb site to join. If you're not already a TripRewards member, you'll also automatically be enrolled so you can start earning valuable TripRewards points for qualifying hotel stays. | | | | Back to Top | |
My Account | | Q: | How do I know I have received my points? | | | | A: | Present your TripRewards membership card each time you check-in. Then you can check your point status online by visiting My Account. Please allow 4-6 weeks for points to be credited to your account. | | | | Back to Top | |
| | Q: | What do I do if I have earned points that do not appear on my account after the 4-6 week time period? | | | | A: | If you review your account balance and determine you were not credited points correctly for a qualifying stay or other point earning transaction, you can contact TripRewards Member Services either by visiting the Contact Us section of this site, or by phone at 00 800 367 87477. | | | | Back to Top | |
| | Q: | I don't have access to a computer in order to look up my account. What can I do? | | | | A: | Call TripRewards Member Services at 00 800 367 87477. Our representatives can help you create your member profile, provide your point balance and redeem your points for rewards. | | | | Back to Top | |
| | Q: | I can't find my membership card. What should I do? | | | | A: | To request a new card, visit My Account or call TripRewards Member Services at 00 800 367 87477. In the meantime, if you know your Member Number we can make sure you are credited for this stay. | | | | Back to Top | |
| | Q: | How do I contact TripRewards Member Services? | | | | A: | For TripRewards Member Services, call 00 800 367 87477 or visit the Contact Us page. | | | | Back to Top | |
| | Q: | How do I discontinue my membership? | | | | A: | Simply call 00 800 367 87477 if you no longer wish to participate in the programme. | | | | Back to Top | |
| | Q: | How do I login to my Wyndham ByRequest account? | | | | A: | You simply need to visit the ByRequest web site to login to your ByRequest account. There you can manage your preferences to personalise your stay just the way you like it. If you want to check your point balance, manage your Wish List or modify your earning preference to select either TripRewards points, airline miles or rail points, you can do that by accessing your TripRewards profile. | | | | Back to Top | |
Rewards | | Q: | How do I redeem my points for rewards? | | | | A: | All rewards can be redeemed online. Simply go to Redeem to see a list of rewards and the point levels for redemption. | | | | Back to Top | |
| | Q: | Are there any blackout dates when I can't redeem a free hotel stay? | | | | A: | No, you can redeem a free hotel stay at any time, at any participating hotel anywhere in our network. Free nights are based on availability at each property.* | | | | Back to Top | |
| | Q: | Do I need to make a reservation to redeem a free night? | | | | A: | You are required to make a reservation when redeeming a free night. Follow the instructions when you visit Redeem. | | | | Back to Top | |
Earning | | Q: | What do I earn for my hotels stays? | | | | A: | For every stay at Wyndham Hotels and Resorts®, you'll receive 10 TripRewards points for every dollar you spend on a qualifying room rate, OR 500 airline miles for each qualifying stay in one of our participating airline travel awards programmes. It's your choice. For every stay at Ramada®, Days Inn®, Super 8®, Wingate® by Wyndham, Baymont Inn & Suites®, HowardJohnson®, Travelodge®, Knights Inn®, and AmeriHost Inn®, you'll receive 10 TripRewards points for every dollar you spent on your qualifying room rate, OR 2 airline miles (members who choose to earn Aeroplan miles earn a minimum of 250 miles per qualified stay) in one of our participating airline travel awards programmes. It's your choice. | | | | Back to Top | |
| | Q: | In which programmes can I earn airline miles? | | | | A: | We have developed relationships with leading travel programmes— Air Berlin Top Bonus®, Air Canada Aeroplan®, Air China Companioin Club®, Continental Airlines OnePass®, Delta SkyMiles®, United Mileage Plus®, US Airways Dividend Miles®. If you want to earn airline miles for your hotel stays, you must choose one of these programmes on your Member Profile. At the end of your hotel stay, your miles will be directly credited to the programme you choose. Please allow 6-8 weeks for the points to appear in your frequent travel programme account. | | | | Back to Top | |
| | Q: | How do I choose to earn points or airline miles for my hotel stays? | | | | A: | Choose which earning option you prefer on the enrolment form when you join, or, if you're already a member, login to your account and complete your Member Profile. | | | | Back to Top | |
| | Q: | If I enrol now at the hotel, can I earn for this stay? | | | | A: | Yes. As long as you enrol before you check out, you will earn for this stay. However, if you wish to earn airline miles, you must complete this option in your Member Profile prior to your stay. | | | | Back to Top | |
| | Q: | Can I earn airline miles through other earning participants outside of hotel partners? | | | | A: | No, you can only earn airline miles directly through qualifying hotel stays. Earnings through other programme participants are valid for TripRewards points only. However, you can redeem your points at a later date for airline miles. | | | | Back to Top | |
| | Q: | How do I earn points through the other earning participants? | | | | A: | The procedures vary. Go to Ways to Earn for details. | | | | Back to Top | |
| | Q: | What if I decide to change my mind about my earning option? | | | | A: | Simply go back to your Member Profile and revise your earning selection. You will then start earning whatever your new selection is (TripRewards points or airline miles), until you revise your Member Profile again. Any points earned prior to the change will remain in that account. | | | | Back to Top | |
| | Q: | Do I need to make a reservation to earn points on a stay? Or to redeem a free night? | | | | A: | Reservations are always recommended, but you do not need one in order to earn points for a stay. Simply present your TripRewards Card or member number, and your points will be credited to you. You are required, however, to make a reservation when redeeming a free night. | | | | Back to Top | |
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